On August 29 at 16:26, I ordered an XL pizza through Yemeksepeti from Domino's. However, the pizza I received had very little topping, almost no sauce or cheese, and the dough was like dry bread. My order number is #mc0o-2535-8lzg. I contacted Yemeksepeti customer service regarding this issue, but the representative was indifferent and said they saw no problem, refusing to help. My request for a product replacement was denied, and when I then asked for a refund, that was also rejected. I have never experienced such an issue when ordering from other Domino's branches before, but this one caused me serious inconvenience. I expect both a refund and an apology for the inconvenience I faced.
I ordered a large Superos pizza via Yemek Sepeti on 06.12.2025 around 19:00. In the order notes, I specifically requested no ingredients other than salami, sausage, corn, and soudjouk. However, the pizza arrived incorrectly. When I contacted Domino's, they claimed no such request was forwarded by Ye...
I placed an order through Yemek Sepeti and left a note requesting the pizzas to be without onions, but they arrived with onions. When I called the Ergazi branch, they told me to contact the Batıkent branch as they were the ones who delivered the order. I called the Batıkent branch, and a staff membe...
I placed an order with Yemeksepeti, but unfortunately, the delivery was missing some items. I paid ₺140 for the item, but I only received a refund of ₺112. When I reached out to support to inquire about my incomplete refund, I received unclear and unhelpful replies that failed to tackle the real pro...
My Domino's order with the number #gx9j-qyb3 was supposed to be delivered within 30 minutes, but despite 2 hours passing, it was not delivered. When I called the delivery person, we explained that the order didn't arrive on time, and we had eaten elsewhere. The delivery person agreed and said it was...
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