My Domino's order with the number #gx9j-qyb3 was supposed to be delivered within 30 minutes, but despite 2 hours passing, it was not delivered. When I called the delivery person, we explained that the order didn't arrive on time, and we had eaten elsewhere. The delivery person agreed and said it was okay. However, they marked the order as "completed." We were informed that since we didn't receive the order, it would be canceled by Yemek Sepeti (the food delivery service). But this order, which we never received, was already marked as completed. I have been trying to contact the restaurant for days, but they don't respond. They keep saying they will get back to me during the day, but they never do. They told me that the restaurant manager would contact me in the evening, but it's been another 2 days, and there's still no response. This is nothing but withholding people's money. It's dishonesty. Someone should be held accountable for marking the undelivered order as completed and accepting payment for it. I will continue the necessary legal action to put an end to this irresponsibility and unfair profit-making method.
I placed an order through the Yemek Sepeti app at 01:33 from the Kastamonu Kuzeykent Komagene restaurant, but my order was never delivered. I haven’t been able to get a refund in any way. I waited for over an hour thinking there might be a delay, but no one showed up or contacted me. The restaurant ...
On Friday evening, February 28, 2025, since I had guests, I placed an order through the Yemek Sepeti app for two 4-person buckets at 7:40 PM. My food ...
I would like to report a serious issue regarding the delays in my recent orders. Due to my busy work schedule, I frequently use Yemeksepeti and rely on it for most of my meals. However, for the past four days, my breakfast orders from the same restaurant—despite being prepaid and marked as priority—...
I ordered food on the Yemeksepeti app at about 11:30 PM and waited until 2:30 AM, but it never showed up. I kept receiving messages about a “technical error,” and even though I waited a long time, the courier didn’t cancel the order either. The restaurant was closed, so I couldn't reach out to anyon...
I placed an order through the Yemeksepeti app. Although the estimated delivery time was about 50 minutes, the expected time kept getting pushed back every 10 minutes. I ordered at 1:00 a.m., expecting it to arrive by 2:00 a.m. at the latest. But when the restaurant’s closing time, 2:00 a.m., arrived...
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