My restaurant with PCPT number started operating on Yemeksepeti in January. I received a payment on February 18, but since then, I haven’t received any money for my sales. Despite calling customer service multiple times, I haven’t been able to reach anyone who can actually help. We sent emails and were told the issue would be resolved, but nothing has changed. The regional manager said they would look into it, but there has been no follow-up. It’s surprising that a corporate company is withholding even such small amounts of money. All the local business owners around me are complaining about the same issues.
I have been trying to set up Yemeksepeti for my newly opened restaurant for about a month. Despite sending numerous emails and contacting customer service multiple times, there has been no progress. Each time, I am told that the issue has been forwarded to the relevant department, but no one has fol...
Hello, I’ve been working with Yemeksepeti, but none of my payments from December 21 to January 16 have been deposited into my account. For the past 30 days, I’ve received nothing but absurd responses to my emails. It’s unbelievable how such a large company can have a finance department making so man...
I have been trying to get my newly opened restaurant listed on Yemek Sepeti for about a month, but despite numerous emails and repeated calls to customer service, there has been no progress. Each time, they assure me the issue is being forwarded to the relevant team, but I receive no response or upd...
We have been operating a restaurant in Edirne Merkez, and for a long time, we’ve been experiencing serious payment transparency issues with Yemeksepeti. Despite completing dozens of orders, we are consistently left in the dark regarding the breakdown of deductions and our actual earnings. For exampl...
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels li...
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