YAZIO won’t recognize my PRO subscription, how can I activate it?

If your YAZIO PRO subscription does not appear to be activated in the app, consider fully dismissing and reopening it (using your device's app switcher)—this frequently prompts automatic activation.

If that doesn't work, navigate to your profile → Settings → Account and select "Restore subscription" (you may need to input your App Store password if you subscribed through Apple).

If you subscribed through YAZIO's website, the app may take longer to recognize your PRO access.

In that instance, try signing out and then logging back in using the same account credentials you used to complete the transaction.

Still no success? The purchase may not have been completed, or it is tied to another YAZIO account.

Make sure you're signed in to the correct account and, if necessary, contact YAZIO support with your purchase confirmation email—this helps them handle account problems quickly.

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