I am writing about the ban placed on my Yalla Ludo account with ID 6387939956 and username “back bancher”. When I try to log in, I see the message that my account is blocked until 2108-02-07 19:56:06 (GMT+), with the reason stated as “unauthorized sale of diamond/Golds /Account”. My account was hacked, and someone else linked it to Yalla Chat without my permission. I believe this person used fake or unauthorized diamonds and then caused my account to be banned. I did not sell diamonds, gold, or my account, and I did not give anyone permission to use my account in this way. I request that my account be investigated in detail and that this long-term ban be removed, because I am not responsible for the unauthorized activities done after my account was hacked. I would like my Yalla Ludo account to be unbanned and restored so I can continue using it normally.
Dear Yalla Ludo support team, I would like to sincerely apologize for the violation that occurred from my account (ID: 2127502*** registered in the game). The ban was placed on 05-07-2106 at 01:02:15 (GMT+3) due to the sale of diamonds/gold pieces/accounts through illegal means. I deeply regret what...
My Yalla Ludo account was suddenly banned on September 3, 2025, with no explanation. I called customer service right away because I thought it would be easy to fix. Instead, every answer I got was an automated template that didn't help with my real problem. I kept checking in for the next week, but ...
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