I live in Peshawar, Pakistan, and today I made a purchase of diamonds for Yalla Ludo using JazzCash, but I did not receive the required 12-digit PIN code. I paid Rs 7,289 via JazzCash for USD 25 (INT) – 13,000 diamonds from Tapshop on 14-04-2026 at 00:22:46. The Order ID is 2026041400222974622, and the TID is 709151378264. I received the confirmation message from JazzCash, but there was no PIN code provided for the diamonds, and nothing was delivered to my Yalla Ludo account. I am addressing this complaint to both JazzCash and Yalla Ludo, because the payment has clearly been processed, but I did not receive the product I paid for. I request that my payment be checked using the above Order ID and TID, and that either the 13,000 diamonds (with the correct 12-digit pin code or direct credit to my game account) be provided without further delay, or that my full amount of Rs 7,289 be refunded if the purchase cannot be completed. I expect this issue to be resolved as soon as possible, as I have already been charged and have received no usable service or product in return.
I recently purchased an in‑game diamonds package in the Official Yalla Ludo application via the Google Play Store, and $3.5 was charged to my card. Ho...
My name is Sulman Ali, and I am from Pakistan and currently living in Spain with my family. I am writing about my Yalla Ludo account with ID 2292178, which is linked to my Gmail, phone number, and Facebook accounts. My family and I use Yalla Ludo together to spend time and enjoy games, and we have a...
I am writing regarding the sudden ban of my Yalla Ludo account on 28 January 2026. When I try to access my account, I see that it has been blocked for “sales of unauthorized diamonds and golds.” I have never been involved in any kind of selling or trading of unauthorized diamonds or golds, so I beli...
I am writing regarding a problem I experienced with my coin purchases for the Yalla Ludo game through the Japan Apple Store. On 30th of this month, I purchased coins worth approximately 5,000 yen, and I also made another coin purchase today. Despite the payments being completed through my Apple ID, ...
I am a Yalla Ludo player from Pakistan, and I am writing about an issue with my game account with ID 6001766682. On 11 February, my account was banned, and I understand that this happened because I gave my ID to a friend and, by mistake, he used it to post a sticker to sell diamonds and coins. I now...
Comments