On February 6, 2025, my credit card was charged ₺174.99 for Robux on Xbox, even though I never made this purchase. Additionally, a company called Hevc withdrew ₺2.75 from my account on December 27, 2024 without my authorization.
I reported these unauthorized transactions to my bank, but Microsoft Store provides no way to contact support—there’s no customer service line, no response, and no way to dispute the charge directly. I don’t use this service, and I refuse to pay for something I never bought!
I demand an immediate refund and cancellation of this charge. If my money isn’t refunded, I will file a legal complaint with the authorities. Microsoft, fix this now!
Recently, I discovered ten illegal Microsoft Xbox credit card transactions from 20.09.2024, all costing ₺3339.99, which added up to a hefty ₺33,390.99 total. I would like to be clear: I neither authorized any of these transactions nor made any of them. Microsoft Xbox should take quick care of this s...
I am frustrated by the fact that Microsoft Store made unauthorized charges to my credit card, even though I don't have an account with them. On the evening of March 22, 2024, there were multiple attempts to withdraw 509₺ from my credit card. Because of my credit limit, the system only permitted two ...
On 26.09.2024, I noticed several unauthorized transactions on my Akbank credit card, totaling ₺30,300, all under the name Microsoft*Xbox. I was shocked to see these charges as I do not own a Microsoft or Xbox account, nor do I have any association with this brand. I immediately contacted the bank to...
On June 30, 2025, at 1:27 PM, I attempted to purchase 400 + 100 Robux for a total of ₺210.60. Although the funds were successfully debited from my bank account, the transaction on Roblox was reported as "unsuccessful." As a result, my money is gone, but I have not received any Robux. This situation...
My credit card was unexpectedly debited for 2299.99-2299.99-2.2299.99 TL under the name Microsoft*store on October 5, 2023, with no prior notifications or warning messages. I had no choice but to cancel my credit card as a result of this suspicious activity. I'd like to get my money back. If this is...
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