WePlay PH Repeatedly Banned My Account for Verbal Abuse Without Proof

I am writing regarding repeated bans on my WePlay PH account for “verbal abuse,” even though I did not say or do anything abusive at those times. The first ban happened last month, and since then my account has been banned a total of four times with the same reason shown. After the first incident, I was careful not to use bad language or behave in a toxic way in the in‑game chat, yet the bans kept occurring. I accept that if I actually violated any rules there should be consequences, but in these cases I genuinely did not commit verbal abuse and do not understand why I am being repeatedly penalized. I kindly request a detailed investigation into my account, including the chat logs and any reports made against me, so that you can verify whether I really violated the rules. If there has been an error in the system or misuse of the report feature by other players, I ask that you correct this situation and ensure that my account is not unfairly banned again in the future. I would also appreciate a clear explanation of your findings.