WePlay 7-Day Account Ban for Community Rules Without Explanation

On 11 August 2026 my Weplay account was suddenly banned for 168 hours, with a message saying that my account violated community rules and would only be reopened on 18 August 2026. My profile name is “Lucky” (Lv.57, Hustler). I believe this ban is a mistake, because I did not intentionally break any community rules and I did not receive a clear explanation of what exact behaviour caused this decision. I was using the application in a normal way and there was no warning or prior penalty before this 7‑day ban. I kindly request that my account and actions be reviewed again in detail and that the 7‑day ban on my account be removed as soon as possible. If you still believe there was a violation, I would like to receive a clear explanation of what exactly I did wrong so that I can avoid it in the future.