WePlay 30-Day Ban Prevents Access to Friends and Messages

I am writing regarding the sudden 30‑day ban on my WePlay account, which I access from an Android phone. My account was blocked this morning without any clear explanation, and I genuinely do not know what I did wrong or how this happened. As far as I am aware, I have not violated any rules, and if any of my actions unintentionally breached the guidelines, I sincerely apologize. Because of this ban, I am currently unable to contact my girlfriend, who has been waiting for me for a long time on WePlay, and this is causing me serious distress. I kindly request that you review my account in detail and lift the ban so that I can regain access and continue using the platform. I am fully willing to follow all community guidelines carefully in the future and avoid any behavior that might cause such issues again. I respectfully ask you to reconsider this decision, unban my account, and restore my access as soon as possible.