Waplog Suspended My Account and Did Not Tell Me Which Rule I Broke

I am a user of the Waplog dating app on an Android phone, and my account linked to the email address jescaati***@gmail.com has been banned for allegedly violating the terms. When I try to log in, I receive a message stating that I have been banned from using Waplog because of violating the terms, and I have been unable to access my account for about three days. I was not given any clear explanation about which rule I supposedly violated and I have not yet contacted support by email because I first wanted to request a proper review of this situation. I would like you to check my account in detail, clearly explain which specific term or rule you believe I violated, and if there has been a mistake, reactivate my account so I can continue using Waplog. I kindly request that you review this ban and inform me of your decision and the exact reason behind it.