Dear Sir/Madam, It has only been one month since I purchased your product (Vorwerk Türkiye - TM6 & Varoma TR 220V tr), and I have been experiencing ongoing issues. You have repeatedly asked me to send components for diagnostic or inspection purposes. I do not wish to send anything to you, nor am I o...
We own a Thermomix TM6 and love using it, but there’s one major issue we didn’t consider when purchasing. The Cookidoo app, which contains the recipes, requires an annual subscription fee. I’m tired of paying for this every year, especially since the price increases more than the original product’s ...
I purchased the Vorwerk Thermomix TM6 with order number 31904266694866057325 on September 16, 2023. During the order, I informed customer service that I was buying the Thermomix and, if possible, would like a different gift instead of the knife. On Saturday, I was verbally told that there might be ...
For the past 2 years, I have been using the Thermomix, specifically the TM5 model. Due to the purchase of a Cook KEY, I have been granted free access to the COOKİD00 website, owned by the Vorwerk company, which includes Thermomix. For this website, I have received vouchers assigned by the Vorwerk co...
It's been less than two months since I started using the Thermomix, and I've already noticed a flaw in the scale. I had noticed the issue before but simply ignored it. However, as the problem worsened, I contacted my consultant. He recommended resetting the device, performing an update, and followin...
The product I ordered on June 29, 2023, has not yet arrived as of today, July 18, 2023. I was informed that there would be delays in product deliveries due to warehouse shortages. I only learned about this delay after contacting customer service. It seems that the company lacks a strategy for custom...
We attended the introductory event for first-time buyers after purchasing the Thermomix product on July 7, 2023. My partner and I wanted to bring our 6-year-old son, but the responsible lady refused to allow children to attend the event. Her tone was almost admonishing, and we couldn't understand he...