Vivastreet charged me for an ad that they later deleted and did not refund. How can I demand my money back?

Xolvie Resolution Specialist21 Kasım 2025 12:37

If Vivastreet removes your paid ad without notice or a refund, the most effective approach is to file a claim with evidence and follow a step-by-step process:

• Gather proof: keep the payment receipt, the ad confirmation, and screenshots showing that it was removed. This documentation is essential to show that the service was not provided.

• Submit an official complaint: go to the contact form at their website. Select “Payment issues or removed listing” and explain that your ad was taken down without notice. Attach your proof and demand a full refund.

• Follow up: if you do not receive a response, you will escalate the issue through Xolvie to connect with others and find support.

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