My Vivastreet account was suspended without notice — how can I recover it?

Xolvie Resolution Specialist21 Kasım 2025 12:38

If Vivastreet suspends an account without prior notice, the best thing to do is request a case review directly from the support team by following a structured process:

• Identify the possible cause: check whether you received any prior warning email or whether your listing may have violated the posting rules (for example, duplicate content or contact information in a format that isn’t allowed).

• Request an official review: fill out the form at the website and choose the category “Suspended or blocked account.” Provide the email you registered with and briefly describe the problem.

• Attach proof of legitimacy: include screenshots of your listings, messages, or documents showing that your account complied with the rules. This can speed up the verification process.

• Wait for a response and follow up: Vivastreet typically takes 3 to 7 business days to reply. If you don’t receive an answer, consider filing a complaint on Xolvie to seek a resolution.

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