On 30 January 2025, I purchased a maintenance contract for my boiler, a Viessmann Vitodens 050-W BPJD 24kW TR installed ...in my apartment in İzmir Bayraklı (serial number 7745660108890108). This contract was introduced to me over the phone as a “warranty extension”, and I paid ₺23,000 for it. Accordin
On 12.02.2025, our Viessmann boiler with serial number 7514912401447100 displayed an F5 fault, so we called the service ...center at 444 9092. They informed us that a service request had been created and that we would receive a call. On 13.02.2025, I contacted Çakmak Technical Services at 0212 660 07 7
"My complaint has been resolved, thank you."
My Viessmann combi boiler's expansion tank malfunctioned for the second time, prompting the company to recommend a repla...cement. Due to the significant costs involved, I decided to seek a second opinion from another technician before proceeding with the repair. Upon inspection, the technician discove
I have Vitodens 200 boiler. The copper pipe connecting boiler to pump cracked. Authorized technical service and Turkish ...headquarter informed me that this copper pipe is no longer in production, it is 10 years old product and reccomended to buy a new boiler. The copper pipe was welded temporarily but
