VibeShort Mini-Series App Continued Credit Card Auto-Renewals After Cancellation
I purchased a one-week membership to the VibeShort mini-series application, and I manually cancelled my subscription before this initial period expired. I had paid only for the first week. Despite this, and even though I had already cancelled and granted no consent, another charge was drawn from my card the following week.
On July 16 and July 23, two weekly payments totaling $30 were processed from my account. I refuse to accept funds being withdrawn from my card despite cancelling my membership prior to expiration, and I demand a full refund of the $30 corresponding to these two weeks back to my card.
I demand that my membership cancellation records and card transactions be formally audited, that the improperly collected funds be refunded to my account without delay, and that my subscription be permanently terminated so that no future renewals or fees are billed under any pretense. Otherwise, I hereby state that I will pursue all legal remedies and file formal complaints with all relevant authorities.
