Xolvie Resolution Specialist July 01, 2025 8:18 pm
First, check your Venmo app for any alerts or prompts asking you to verify your identity—this is often required when a payment is flagged as suspicious.
Make sure your app is updated to the latest version and your phone’s software is up to date.
Go to “Settings” > “Identity Verification” in the Venmo app and follow the steps to submit a valid government-issued ID and other requested details.
Avoid making new payments or transfers until your account is fully verified to prevent further issues.
If the app doesn’t let you verify or you're stuck, contact Venmo’s support team directly for help completing the process.
Their email address is [email protected], and their phone number is (855) 812-4430.
❗ If the issue persists, share your experience and consider 👉 filing a complaint on Xolvie 👈 to bring attention to the issue.
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