Uniqlo delivered the wrong color of the shirt I ordered, how can I exchange it?

To return a Uniqlo shirt that has the wrong color, first email or call their customer service number with your order number and tell them which styles of shirt you got wrong. Make sure to include any photos that are related to your claim.

When you reach out, be sure to give clear information. Give your order number, describe the item and the color you meant to order, and be clear about what's wrong.

After that, ask for an exchange. Clearly say that you want to switch the shirt for the right color, and ask if any shipping costs might come up.

In the end, do what customer service tells you to do. Make sure you follow the directions to return the wrong shirt and ask for more information on how to trade it. Check the state of your order online to see how the exchange is going.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.