Unban Request For Misunderstanding
I have been using an Umingle website account and a short while ago my account was suddenly banned. When I tried to log in, I saw a message saying that I was banned for being under 18, and an on‑screen payment request in Philippine Pesos asking for my credit card details to lift the ban. I am 22 years old, so the reason given for the ban is incorrect and I was never asked for any ID or age verification before this happened. I find it unacceptable that my account was banned with a false under‑18 accusation and that I am being directed to a payment screen instead of being given a proper and transparent review or verification process. I have shared the screenshot of the ban and payment request as evidence. I request that my account be immediately unbanned, that the false “under 18” mark on my profile be removed, and that my access be fully restored without any payment requirement. I also expect a clear written explanation of why this ban was applied and what steps will be taken to prevent similar unjust bans in the future.
