Umingle Permanent Block After Chat

I am writing to report what I believe is an unfair block applied to my Umingle account. I use Umingle with the email account muhammadazdka (full address is already registered in your system). On 5 November 2026 at around 23:40, I was suddenly blocked while actively using the application. At that time, I was using the chat feature and then attempted to switch to video. Just before the block occurred, I typed a sentence stating that, based on the other person’s typing style, they might be a woman. Immediately after that message, my account was blocked, and the screen showed the information “Block ID: 22db4ae2” with the stated reason “Gender Seeking”. I had no intention of breaking any rules, discriminating, or seeking a particular gender in a harmful or targeted way, and I believe this block is the result of a misunderstanding. I respectfully request that you review this block, explain to me clearly what specific behaviour is considered a violation in this case, and reactivate my account if possible. I would also appreciate guidance on how I can avoid similar issues in the future in full compliance with your community guidelines.