Turkcell Superbox Abysmal Download Speeds
I just signed up for Superbox internet service and even contacted customer service. But things remained the same, and I ended up wasting a whole 4.5 hours. The signal is really bad, I can only manage to download at a measly 300kb per second. I'm really let down at the moment. I feel like I just wasted my entire 4.5 hours. I am really disappointed with the Superbox service.
Dear Valued Customer, We will review your request and provide you with information as soon as possible. Sincerely, Turkcell
Hello Mr. Ali Efe, As the Turkcell family, we strive to provide complete and quality service through all our channels. Ensuring the satisfaction of our customers at every point is our priority. The speed values obtained can vary depending on the geographical conditions of the area where the base station is located, network density, the device used, the site connected to, and the distance to the base station. To conduct a detailed examination, we kindly ask you to send the result of your speed test and the full address of the installation location by following the steps in our Turkcell application: "Help - Call and Connection Control - Submit Request," and to track the status from the "My Requests" section. You can use the Turkcell application for any information and assistance requests. Best regards, Turkcell
