Orivelle ignored my refund request, how can I reach support?

If Orivelle has not responded to your refund request, submit a new request through the official Help Center's Submit a request form and include your order number, payment confirmation, the reason for the refund, and copies of any previous messages you sent.

Keeping all communication in writing will help document your attempts to resolve the issue.

If you still do not receive a response within a reasonable time, contact the support email listed in Orivelle's return policy and keep copies of all correspondence.

If your refund request continues to be ignored despite meeting the stated policy, escalate the matter by submitting a complaint on Xolvie to seek wider attention.