Orivelle didn't improve my nails, how can I request a refund?

If Orivelle didn't improve your nails,

Review the product details first;

• Check:
– Order confirmation
– Product description
– Refund or satisfaction guarantee policy
– Email notifications

• Look for:
– Money-back guarantee terms
– Return eligibility requirements
– Usage instructions
– Refund deadlines

Gather evidence;

• Save copies of:
– Order confirmation
– Payment receipt
– Photos of the product
– Photos showing the results after use (if relevant)

• Keep:
– Order number
– Product packaging
– Support conversations
– Any marketing claims that influenced your purchase

Contact Orivelle support;

• Request:
– A refund based on the product's refund policy or satisfaction guarantee
– Instructions for returning the product, if required
– An explanation if your refund request is denied

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.