In 2023, I purchased a Wiami brand electronic product through Trendyol and have been using it regularly since then. At first, the product would start and stop occasionally, and its suction power was quite low. Now, however, it has completely stopped working. Although the standard warranty has expired, I purchased an extended warranty package, which is still valid. After the issue appeared, I tried turning the product on and off, but nothing worked. I contacted both Trendyol customer service and the extended warranty provider, but I received negative responses. My order number is 1839 899 547. I request that the product be repaired and kindly ask for my issue to be resolved.
On January 14, 2024, I purchased a Redmi Watch 3 smartwatch from Trendyol. Although the product is supposed to be water-resistant, it malfunctioned, and I sent it for warranty repair in June 2025. However, the warranty service rejected my request, claiming user error and liquid damage. I then filed ...
I purchased an Osmo Action 3 ST Combo with serial number 5S4XM190006B7S from Trendyol, with delivery number 9120809349. After some time, the power button and charging socket developed issues. On September 22, 2025, I sent the product to the Istanbul DJI Service Center under warranty. On October 8, 2...
I purchased a filter coffee machine on December 3, 2023, through Trendyol. After regular use, the product became faulty and I sent it to the authorized service under warranty. The official technical report stated that the product qualifies for either a refund or a replacement. Based on this, I conta...
On October 13, 2025, I ordered a DJI Mini 5 Pro drone through Trendyol. Since the product descriptions were insufficient, I went ahead with the purchase. After receiving the product, I opened the box but did not activate the drone. When I realized it was a 36-minute model, I returned it on October 1...
I made a purchase from Trendyol on August 22, 2023, at 09:45, but even after all this time, as of August 07, 2024, my order remains unfulfilled. Whenever I make a call, I am able to get through to them, but unfortunately, they never bother to respond to me. I made a request, but it states that I can...
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