The lining of the Hummel Unisex Sneaker Dark Khaki sneakers, which I bought from the Trendyol website, broke within a month. Following this, when I sent it to warranty, I was told by Trendyol customer services that after a 20-day inspection, there was a tear in the lining of the shoe, and that no action could be taken and the shoe would be sent to me. However, this product, which is under warranty, must either be repaired or refunded according to consumer laws. I would like to state that I see that Trendyol's service approach is aimed at deceiving the customer.
I bought a pair of shoes on April 3, 2025, through Trendyol, and I truly regret the experience. After just a few wears—maybe the third or fourth time—I noticed a clear manufacturing defect. The structure felt off, and it was obvious something was wrong with the build. I sent the shoes back, hoping f...
I bought a pair of Reebok shoes from Trendyol, and despite only wearing them a couple of times each month, the heel of the right shoe caved in after just 4 months. I returned the shoes for a replacement, but even though they were under warranty, they sent them back claiming it wasn’t a manufacturing...
In July, I purchased 4 pairs of Hummel shoes from Trendyol during a sale. I paid for the full amount. On August 2nd, the shipment arrived, but when I opened the package, I found that only 2 pairs were included instead of the 4 I ordered. I immediately reported the missing items to Trendyol's custome...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
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