Tracelo has been charging me for a subscription that I never authorized. I tried to cancel, but since I never actually subscribed, they have continued to charge me because my email is not linked to the account they’re billing. I requested a full refund, yet they’ve been charging me for five months or more. I can’t cancel because the email isn’t associated with my name or account, even though my bank debit card clearly has my name on it. I have never once used their service. This is fraud on their part—it was never authorized—and I have no idea how they even got my card number since it’s a new card issued after previous fraud. They still haven’t contacted me regarding the refunds I am owed for months of unauthorized charges.
I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...
On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...
Money was taken from my account. How can I get it back? Why is Tracelo charging me when I never subscribed to anything? What kind of fraud is this? Why did I not receive any notification or email at all? Who will return my money now?
Tracelo charged me for a subscription that I never made. Please refund the money and cancel the subscription. I’m very disappointed with this service—it hasn’t helped me at all. Please return my money.
Tracelo.com has been charging my account ₺949 every month without my knowledge or consent. This has happened three times, even though I have never used their services or even seen their app. I have received no product, no service, and no explanation, yet they continue deducting money from my accoun...
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