I received my Tesco order but some items were missing, what should I do?

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Xolvie
Xolvie Resolution Specialist October 15, 2024 12:14 pm

If you get your Tesco order and some items are missing, contact to Tesco Customer Service (+44 1992 632222) right away. Make sure you have your order number and details about the missing items handy.

After that, take a look at your order confirmation to make sure everything was ordered correctly and that there weren't any errors on your part. This step can help sort out any confusion about what was meant to be delivered.

Finally, ask for a refund or a replacement for the items that are missing. State what you prefer and include any proof, such as screenshots of your order confirmation.

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