On December 18, I made a $112 withdrawal through the Tango app using Airwelex. After the transaction, I received a notification from Airwelex stating, “Your withdrawal request has been completed and $113 has been successfully sent to your wallet.” The system also shows the transaction as completed.
I expected this withdrawal to be deposited into my Garanti Bank account registered in my own name, but even though time has passed, the money has not reached my account. Since the transaction appears as completed, it is clear that there is an issue; however, I cannot see this amount in my Garanti account or anywhere else.
I am requesting that this Airwelex transaction be urgently investigated, that my $112 withdrawal be deposited into my Garanti Bank account as soon as possible, and that I be clearly informed about the status and resolution of this issue.
Hello, my $136.96 (Airwallex) withdrawal was marked as approved and sent, but the money never reached my bank account. I contacted my bank, and they confirmed that no such transfer was received. The transaction was made on March 5 at 07:14, yet I am still waiting. I have been trying to contact Tang...
Yesterday, I made a €24 withdrawal through the Tango app using Airvalex. A short while ago, I received a notification saying the transaction was successful and that the money should have been deposited into my IBAN, but no funds have reached my bank account. After experiencing this issue, I contact...
I recently selected Airwallex as the withdrawal method on the Tango app after struggling to withdraw my money with other cards. However, after making the selection, my money simply vanished—I have no idea where it went. I assumed the amount would be transferred to my card, but that didn’t happen. T...
I had $35 in my Tango account and attempted to withdraw it using Airwallex. My account was successfully linked, and I received a notification that the funds had been sent to my IBAN. However, the money never arrived in my bank account. I have no idea what to do next, as the transaction was marked a...
Last night, I made a $171 withdrawal from the Tango app via Visa using Airwallex. I received a confirmation message saying the funds were approved and added to my wallet, but they never appeared in my bank account. This is a major issue, and there is no customer support available to resolve it. I h...
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