My Tandem account has been waiting for approval for over a week. How can I speed up the process?

To speed up the procedure, take the following steps:

Verify your application details: Ensure that all information given is accurate and full. Incomplete or erroneous information can cause delays. If you detect an issue, you may need to cancel your current application and resubmit.

Contact Tandem Support: Please contact Tandem's support team to enquire about the status of your application. You can make a request using their help page.

Check your email. Check for any message from Tandem seeking additional information or documents. Responding quickly can help move your application along.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.