Swisscom Billing for Services Not Provided

I am a Swisscom customer with internet, fixed line and mobile phone services registered at route de la villa d'Oex 54, 1660 Château-d'Oex. Since April 2026 I have been billed for services that were not rendered at all. I noticed the problem through the bills debited from my bank. Despite the fact that none of the services were actually provided during this period, Swisscom has continued to charge me every month. This situation has now been ongoing for several months and is causing me financial damage, even though I have not received the corresponding services. I request that all amounts billed for services not rendered since April 2026 be checked and fully refunded, and that my future bills be corrected so that I am only charged for services that are actually provided.

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