I’m tired of Superonline’s internet constantly disconnecting or not working properly. I’m paying extra thinking it’s high quality, but there’s no solution and no improvement. Whatever the issue is, fix it already—it’s 2025, and we’re still dealing with these problems. If you can’t solve it, just say so and cancel my subscription. The money I’m paying is going to waste, and I’m suffering not just financially but also mentally. It’s not even about the money anymore—we’re just not getting what we paid for. Enough is enough.
I am extremely frustrated with the poor service I’ve been receiving. How many times do I need to report an issue or call customer service only to be met with empty promises and no real solutions? Superonline collects my payment every month without fail, but when it comes to providing the service I’m...
When I woke up on the morning of March 8, 2025, I saw that my Turkcell Superonline internet connection was down. Today is the 13th, and it is still not working. I have been calling for five business days, and nothing has been fixed. Each time I call, they open a fault detection case, only for an aut...
My Superonline internet and phone connection was entirely disconnected on November 23, 2024, at approximately noon, and I have not been able to use either service since then. I have reached out to customer service several times, yet I still haven't received a solution. As of November 26, 2024, at 10...
I've been using Superonline for years; I used to buy it for my workplace, and I tried to buy it everywhere I went because I was so pleased with it until last year. I've been experiencing blackouts in my home for the past year, and the most recent outages lasted nearly a month. I haven't had internet...
I am not satisfied with the Turkcell Superonline home internet service. I have been experiencing frequent disconnections with my internet for a long time. All devices in our home have trouble connecting to the internet. My spouse has contacted customer service multiple times regarding this issue, an...
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