I Face Data Error When Trying to Delete My Sugo Account on iPhone
I use the Sugo mobile app under the username "volecann", and I have been trying to permanently delete my account. However, every time I attempt the deletion process, I keep getting a “data error” message, and the account remains active. Even after uninstalling and reinstalling the app, the same issue persists.
I contacted Sugo customer service for help, but the response I received was unsatisfactory and did not resolve my problem. This issue has been ongoing for about one day, and my account is currently an unpaid, free membership. I am using the app on my iPhone.
I request that Sugo permanently delete my account without further delay and ensure that users can close their accounts without facing repeated technical errors in the future.
Dear User v*****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User v*****, First of all, we would like to express our regret to learn that you wish to delete your Sugo account. We kindly ask you to follow the steps below to delete your account: ✅ Log in to the app. ✅ Enter the Settings menu. ✅ Then select the Account and Security option. ✅ Click on the Delete Account option here. ✅ On the screen that appears, type “delete” to confirm the process. When you follow these steps, your account will be permanently deleted from the system. If you still experience a technical issue, please contact us with your Sugo ID number, registered email, or phone information. Our support team will assist you as soon as possible. We would be happy to welcome you back in the future. Thank you for your interest and understanding. Best regards, Sugo Support Team
