I Lost Access to My Steam Account After Reset

Yahya
May 18, 12:59 pm
17

Hello, I need urgent help recovering my Steam account. I had been using it while logged in on my computer, but unfortunately, my system got infected with a trojan virus, and I had to fully reset the PC.

Since the reset, I lost access to the Steam client. I had also uninstalled the app from my phone, which makes recovery even harder. I remember the email address linked to my account, but when I try to reset the password, it asks for a verification code sent to a phone number I never linked to my account.

Additionally, I don't have access to my Steam Guard backup codes, and I can’t retrieve them because I didn’t back up my settings before the reset.

I’m completely locked out now and need your help to reset my password and regain access without phone verification.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Furkan is completely dissatisfied with the result

I Can’t Access My Steam Account Despite Knowing My Password and Linked Email

Furkan
May 19, 6:59 pm
33
1
Emirhan is completely dissatisfied with the result

Unable to Access Steam Account – Lost Phone and Guard Code, No Support Available

Emirhan
January 20, 2:31 pm
10
Unable to Access Steam Account – Lost Phone and Guard Code, No Support Available

Unable to Access My Steam Account: No SMS or Email Code Received

Ertuğrul
January 11, 6:42 pm
8

My Steam Account Was Hacked, and I Can’t Recover It

Muhammethan
October 23, 2024 11:49 pm
19

Unable to Access My Steam Account After Changing Phone and Number

Duygu
October 20, 2024 11:12 pm
13
Report a Similar Issue