Unable to Recover Snapchat Account – Password Reset Not Working via Email or Phone

I’ve forgotten my Snapchat password and can’t access my account. I’ve tried both email and phone number recovery methods, but neither works. When I attempt to log in, I receive a "general error" message. I’ve also tried with my French phone number, but no code is sent.

I need urgent assistance from Snapchat support to regain access to my account. I’ve exhausted all recovery options, and any help would be greatly appreciated. Thank you.