I use the Shortmax shortPlay service on my Android tablet, but for the last three days I have been unable to watch any content. Since March 20, 2026, every time I try to play something I receive the error message “Error code: 20013 shortPlay has been down” and the content does not start. Because of this problem I have not been able to use the service at all on my tablet during this period. I have not yet been able to reach your customer service about this and I am sharing the problem directly here. I kindly request that you urgently fix this issue so that shortPlay resumes normal playback on my Android tablet and the service becomes usable again.
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
I have a subscription with Short Max, and I have been trying to cancel it since March 16. I sent three separate cancellation requests by email. In response, I received an automatic reply stating that there is no need to reply to the email and that my issue would be processed within 3 days, but nothi...
I deleted my Shortmax account before 23 February 2026, but despite not having an active account anymore, I have still been charged from my card through your website. I was using a weekly subscription before deleting my account. After deletion, I was charged multiple times, including on 23 February 2...
I am being repeatedly charged for a ShortMax subscription that I have already requested to cancel, and I am unable to manage or stop it through normal channels. I originally downloaded ShortMax through Google Play, but it has never appeared in my Google Play subscriptions list, so there is no option...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
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