I have been charged for a Shortmax weekly bundle for about a month, and I am unable to cancel it. When I check my Google account, this subscription does not appear under Google subscriptions, so I cannot manage or cancel it from there. I initially tried to stop the payments by freezing my card, and this only worked for one week; the charge started again the following week. I have not been able to report this to my bank or find any clear option to cancel the Shortmax weekly bundle from my side. I request that my Shortmax weekly bundle be cancelled permanently as soon as possible, and that you confirm that no further charges will be made to my account. In addition, I kindly request a refund for the charges that have been taken during this period, in which I have been unable to cancel the subscription.
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
I am being repeatedly charged by Shortmax Innovations for an app subscription or weekly membership that I never knowingly consented to and that I am unable to manage or cancel. The unauthorized charges started around 15 March and have continued up to the present, with a total of approximately $39.98...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
About two months ago, I purchased a weekly subscription in the Shortmax app on my Android device. A weekly charge of 442.76 TL continues to be deducted from my account, but no matter how many times I try or even delete the app, I cannot cancel the subscription. I have also submitted cancellation an...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
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