Renault Turkey: Extended Repair Delay Causes Customer Frustration

I have a 2015 Clio 4, 1.5 dCi with only 130,000 kilometers on the clock. However, I am currently experiencing an ongoing issue with the vehicle's air conditioning system. The problem was diagnosed as a faulty compressor, which caused the air conditioning to work intermittently or not at all, making ...

I bought my Clio brand new from the authorized dealer in June 2025. After only 3 months and 5,700 km, I encountered the “check injection” fault. When I called the Renault complaint line, they offered no solution-oriented approach. I have been a Clio user for 5 years, and I experienced the same fault...

In December 2023, I purchased a new Renault Clio. In May, I hit a dog and took my car to the Konya Çelik authorized service center for repairs. For 10 days, nothing was done. After my persistent follow-ups, they finally informed me that the parts order was placed. Another week passed, and I was told...

I bought a Renault Express car from the Cetas Renault Sultangazi branch on September 27, 2023. When I went to the branch on October 3, 2023, to pick up my vehicle, I noticed three issues when I checked it with the salesperson. I told them clearly that I couldn't accept the car in this condition. The...