Remini keeps rejecting my cancellation request, what steps actually work?

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Xolvie
Xolvie Resolution Specialist January 08, 8:54 pm

If Remini keeps rejecting your cancellation request;

• Open the App Store (iOS) or Google Play (Android) and check Subscriptions to see if Remini is still active
• Cancel the subscription directly from the app store, since in-app cancellation requests may not stop billing
• Take screenshots showing the active subscription and failed cancellation attempts

Ask them to;

• Explain why your cancellation requests were rejected
• Confirm the subscription is fully canceled and auto-renewal is disabled
• Refund any charges made after your cancellation attempt

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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