On September 12, 2025, I purchased Purina Gourmet Chicken Cat Food through Hepsiburada and experienced a serious issue. When the package arrived, I discovered that the food was spoiled and infested with worms. Even though the expiration date was listed as 2026, encountering such a condition was shocking and very disappointing.
I reported the issue to both Hepsiburada and Purina customer service, but so far I haven’t received any resolution. I returned the product, yet they sent me the same item again. I initiated another return request and am still waiting for the matter to be resolved.
I am requesting a full refund or that a new, safe, and properly packaged product be sent to me instead. I kindly ask that my issue be addressed as soon as possible.
On November 7, 2025, I purchased Purina One Sterilized Cat Food from a Happy Center store. When I opened the package, I discovered that it contained worms and insects. Because of this, I did not feed it to my cat and did not use the product at all. I still have the purchase receipt. This situation ...
I experienced a serious issue with Nestlé Purina Gourmet Tuna Wet Cat Food. On September 4, 2025, I fed my cat small portions from one can over the course of two days. On the third day, my cat began showing symptoms such as diarrhea, vomiting, weakness, and loss of appetite. There had been no proble...
I bought Purina Felix cat food, and my cat nearly died after eating it! The food was rotten and had a horrible, spoiled smell, even though the expiration date says 2026. How is this possible? It smelled like a dead animal—absolutely disgusting. Yesterday’s portion didn’t have this strong odor, but m...
On August 24, 2025, I purchased a pack of Purina Gourmet Gold Cat Food through Getir. When I opened one of the cans, I discovered an unidentified foreign object inside. This is the first time I’ve ever encountered such an issue. The product’s expiration date is listed as May 7, 2027. I bought a 6 × ...
After feeding my cat Purina food, he became seriously ill. He suffered from diarrhea, vomiting, and even blood in his stool. This is completely unacceptable! I couldn’t return the food because the packages were already opened, but why should I have to deal with this when I trusted this brand? This i...
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