If Pocket Option locked your account after profits and won’t let you withdraw, first check whether your identity (KYC) and payment verification is fully completed, because unverified or incomplete profiles often trigger blocks and stop payouts.
Completing all ID, address, and payment method verification can resolve many withdrawal holds.
Next, contact Pocket Option support via official channels (live chat, email, or support ticket) with your account details, screenshots, and transaction records to ask why your money is held and request a review.
If support doesn’t respond or you suspect policy violations, escalate your complaint through Xolvie to seek a resolution.
Related Complaints
Pocket Option Refused to Pay Profits After Account Verification

I created a Pocket Option account and made an initial deposit of 12,500, which I lost while trading. After that, I deposited another 2,100 and was able to make a profit of more than 11,000. After earning this profit, I proceeded to verify my account, but my account was blocked, even though I did not...
Pocket Option Account Blocked During Withdrawal
I have a standard trading account with Pocket Option, and today, while trying to withdraw $13 to my mobile money account in Uganda, my account was suddenly blocked with my funds still inside. I was attempting a normal withdrawal when this happened, and I have not been able to access my money since. ...