PlantIn App Hides Google Play Store Subscriptions While Processing Double Charges

On February 27, 2026, two unauthorized charges totaling $19 were processed from my Bonus credit card by the PlantIn application. Although I initially signed up for a weekly subscription, I am completely unable to cancel it through standard methods. The active subscription fails to appear under the subscriptions section of my Google Play Store account, making cancellation impossible via standard Android store controls.

I have repeatedly attempted to obtain support through in-app help features and external communication channels, but I have been left without any reachable customer service representative or resolution. Continuing to bill a customer's credit card while providing no accessible cancellation route or support channel is entirely unacceptable.

I demand the immediate termination of my weekly PlantIn subscription and any associated recurring billing profile. Furthermore, I demand a full refund of the $19 unfairly charged to my Bonus credit card on February 27.

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