PicMagic failed to deliver credits I bought, how can I recover or transfer them?

If PicMagic didn’t add the credits you paid for, first check your transaction history and account balance in the app/website to confirm whether the purchase shows as completed or pending.

Then contact PicMagic support with your purchase receipt, order ID and screenshots asking them to credit your account or issue a refund — clear evidence speeds up resolution.

If they ignore you or don’t resolve it, request a refund through the store/payment method you used (Google Play/Apple App Store refund tools) or dispute the charge with your bank/card issuer as a service not delivered as promised.

If the issue persists, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.