PhonePe QX Broker Deposit Fraud

I am writing about a problem I experienced with Qxbroker.com regarding a deposit that has not been reflected in my account. On 27 August 2026, I made a deposit of 14 USD to my Qxbroker account via PhonePe. The PhonePe transaction was completed successfully and the amount was debited from my balance, but on the Qxbroker website my account balance still shows 0 and the deposit has not been credited. I checked my account multiple times after the transaction and refreshed the page, but the balance did not change. I then contacted the platform and checked the balance section, but it still shows no balance and there is no sign that the 14 USD deposit has been received. I request that my 14 USD deposit made on 27 August 2026 via PhonePe be urgently located and credited to my Qxbroker account, or alternatively that the amount be refunded to my original payment method. I also expect a clear explanation of why this problem occurred and for it to be resolved as soon as possible.