Complaining For Autopay Transaction To Masteredu Ai
On 16 October 2026, an amount of ₹499 was deducted from my IDFC FIRST Bank account via UPI AutoPay through PhonePe for a payment to Masteredu AI. The transaction was successful, with UTR number 91015209**@ibl and transaction ID OLEX2610160622439066472075, as can also be seen in the attached screenshot. I did not intend to continue any subscription with Masteredu AI and did not knowingly authorize this AutoPay renewal. I am not aware of the exact plan or subscription name connected with this deduction and request that you identify the relevant subscription based on the transaction details provided. I kindly request that you immediately cancel the subscription linked to this transaction, stop all future UPI AutoPay deductions to Masteredu AI from my account, and process a full refund of ₹499 to my original payment method as soon as possible. I also request written confirmation by email once the subscription has been cancelled, AutoPay has been disabled, and the refund has been processed.
