My Peugeot Rifter was involved in an accident, and as a result, the rear bumper and right rear fender need to be replaced. Twenty days ago, I requested the replacement parts from the authorized Çetaş Çorlu service center. However, I was not given any clear information on when the parts would arrive from the main warehouse and was told that the process could take more than five weeks. During this time, I have been unable to use my vehicle, causing significant inconvenience. The service center has not provided any temporary solution, such as a replacement vehicle or transportation support. I also contacted Peugeot’s main office, but they offered no assistance. I am deeply disappointed that the part supply is taking so long and that my issue remains unresolved. Because of this experience, I have lost much of my trust in the Peugeot brand. I request that the part supply process be expedited and that my grievance be addressed promptly.
On June 18, 2025, I had an accident with my Peugeot 3008 while traveling at 20 km/h in stop-and-go traffic since the emergency braking system failed to activate. I towed my vehicle to the authorized Aktif İriyıl service center in Istanbul. While the relevant sensors and parts were promised to be shi...
I purchased a 2022 model Peugeot 308 as a brand new car, and unfortunately, it was involved in an accident caused by a careless driver just one day after I bought it, with only 30 km on it. The driver's door was damaged, and I left my car at your authorized service center, Kartal Öztek Oto, on 07-10...
I was involved in an accident with my Peugeot vehicle on 21.03.2025, and it was towed to the authorized service center the same day. The bumper and headlight needed to be replaced. It has been two months, and I still haven’t received my car back. They are also not providing a replacement vehicle. I ...
I purchased my Peugeot E-5008 in May 2025. On August 4, 2025, I had a minor accident and took my vehicle to EkmAs Egem Peugeot Authorized Service for repair. The service informed me that the engine control unit was faulty and that a parts request had been opened through Peugeot Customer Service. How...
While driving my Peugeot 5008, I was rear-ended at about 5 km/h by a driver who was likely distracted by their phone. The dashcam footage confirms this low speed. However, I was shocked that such a minor impact caused my rear bumper to tear and sustain serious damage, while the other vehicle only ha...
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