Error in text added by PDFSimpli, how can I get them to fix it?

If PDFSimpli added an error to the text, you can ask them to fix it by following a clear, documented process:

• Keep the file modified by PDFSimpli along with the original to show the exact error.

• Email [email protected] explaining the issue, including concrete examples of the error and the expected result. Attach the document versions as evidence.

• Also open a ticket at https://www.pdfsimpli.com/contact to duplicate the request and obtain a reference number.

• Explicitly request that they correct the file at no additional cost, and ask them to confirm an estimated turnaround time.

❗ If you’ve had a similar situation, share it on Xolvie so other users know how to proceed when documents delivered by PDFSimpli contain errors.