If Pdfgo stuck you in a subscription after a simple PDF conversion and you want to cancel and avoid future fees;
Cancel auto-renew immediately;
• In Subscription settings → Turn off auto-renew
• Save changes
• Screenshot cancellation confirmation
Check where you subscribed;
• iPhone (App Store):
– Settings → Apple ID → Subscriptions
– Find Pdfgo → Cancel Subscription
• Android (Google Play):
– Play Store → Profile → Payments & subscriptions → Subscriptions
– Find Pdfgo → Cancel
• Screenshot cancellation status
Check your email (Inbox + Spam);
• Search for:
– “Subscription confirmation”
– “Renewal notice”
– “Payment receipt”
• Screenshot relevant emails
Contact Pdfgo Support;
• Explain you were enrolled in a subscription after a one-time conversion
• Provide:
– Your account email/username
– Screenshots (subscription page + cancellation + bank charges)
• Ask them to:
– Confirm cancellation
– Prevent future fees
– Refund any unwanted charges
If support delays or refuses;
Share your concerns or file a complaint on Xolvie to connect with others and find support.
