Refund Of Unauthorized PDF Guru Payment
On 30/05/2026 I noticed an unauthorized charge of 49,99 on my account from “thepdfgurucom – Dover,” debited via my card issued by Banca Etica. I used thepdfgurucom – Dover only once in the past and I paid for that one use at the time, and I never authorized any further payments or subscription with this company. After seeing the transaction, I tried to contact thepdfgurucom but I did not receive any answer or support from them. This situation is causing me concern because I do not know if further unauthorized charges might occur. I request a full refund of the 49,99 that was taken without my authorization and written confirmation that any subscription or recurring payment linked to my card has been fully cancelled so that no further charges are made to my account.
Dear Nashon, Thank you for reaching out and sharing the details of your situation with us. We are sincerely sorry to hear about your experience regarding the 49.99 charge on May 30, 2026, and the lack of response to your previous inquiry. We completely understand your concern upon seeing an unexpected deduction on your Banca Etica card statement after a single‑use purchase, as well as your worry about potential future charges. We want to investigate this transaction, address your request for a full refund of 49.99, and ensure that any active subscription or recurring payment profile linked to your card is completely canceled to prevent any further charges. We will prioritize looking into your case and work toward providing you with a prompt resolution and written confirmation. Sincerely, The Support Team
