I am writing regarding unauthorized and repeated charges made by PDFGuru from my bank account ending with xxx5774. I initially paid a small amount for a one‑week trial, with the clear understanding that it was only for that trial period. After the trial ended, I did not subscribe to any monthly or premium plan and did not give consent for any further charges. Despite this, on 1 April 2026 I was charged, and again today another 49 USD has been taken from my account. These charges were made without my approval and I did not request or confirm any ongoing subscription. I have already contacted you about this issue, but I was informed that the amount would not be refunded, which I find unacceptable since I never knowingly subscribed to a recurring premium plan. I request that the latest 49 USD charge be fully refunded to my account and that any active subscription or automatic payment linked to my account ending with xxx5774 be immediately cancelled so that no further amounts are withdrawn. I expect written confirmation that the refund has been processed and that my account has been removed from any recurring payment plan.
I am writing regarding an unauthorized charge made by PDF Guru to my PayPal account. I was charged $49.99 on May 1, 2026 for a monthly subscription that I never knowingly agreed to or confirmed. On April 24, 2026, I made what I understood to be a one‑time purchase for a single design within PDF Guru...
Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
I am writing to report an unauthorized charge made to my account in connection with a Pdfguru subscription taken directly via your website. On 11 April 2026, I noticed that 49.99 euros had been charged, even though I had only agreed to a one-time use for 0.99 euros. I only intended to make a single,...
On 25 March 2026 I subscribed to PDF Guru for a one‑week period. At the time of subscribing, I accepted a charge of €0.99 for this week of service. However, on the same day two separate charges appeared on my account: one for $0.99 and another for €0.99. Later, on 1 April 2026, a further charge of €...
I am writing regarding an unauthorized renewal of my PDF Guru plan through your website. On 16 April 2026, my subscription was renewed for a period of less than two weeks without my consent, and I was charged 49.99 USD for this renewal. This transaction appears under the receipt number 2dc284cc-064e...
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