I am writing regarding an unauthorized charge made by PDF Guru to my PayPal account. I was charged $49.99 on May 1, 2026 for a monthly subscription that I never knowingly agreed to or confirmed. On April 24, 2026, I made what I understood to be a one‑time purchase for a single design within PDF Guru. At no point did I intend to upgrade to, subscribe to, or confirm any kind of recurring monthly subscription. Despite this, I have now been charged $49.99 for a monthly plan without my permission or clear consent. I request a full refund of the $49.99 that was charged on May 1, 2026 and the immediate cancellation of any active or future subscription associated with my account, so that I will not be charged again. I also ask that you ensure my account is not enrolled in any subscription going forward unless I explicitly and clearly authorize it. I expect this issue to be resolved promptly and the refund to be processed back to my PayPal account.
On 25 March 2026 I subscribed to PDF Guru for a one‑week period. At the time of subscribing, I accepted a charge of €0.99 for this week of service. However, on the same day two separate charges appeared on my account: one for $0.99 and another for €0.99. Later, on 1 April 2026, a further charge of €...
I recently discovered that $49.99 was charged to my PayPal account on March 8, 2026, for a PDF Guru 1-week trial/subscription, listed under the descriptor *“PAYPAL APDFGURU UPOR.” The merchant is shown as Gurudocs Limited / PDF Guru. I did not intend to subscribe to this service and was not aware t...
I am writing about an unauthorized charge of $49.99 from PDF Guru that appeared on my Chase credit account on March 20, 2026. I did not knowingly use this service, and once I saw it, I deleted it immediately, yet the charge was still made to my card. After noticing the charge, I tried to go into PDF...
I am writing to report an unauthorized charge made to my account in connection with a Pdfguru subscription taken directly via your website. On 11 April 2026, I noticed that 49.99 euros had been charged, even though I had only agreed to a one-time use for 0.99 euros. I only intended to make a single,...
I purchased a one-time subscription for the PDF Guru PDF merger for $1 through their website. Despite clearly choosing a one-time purchase, today an amount of $49.99 has been reserved/charged on my account without my approval, which indicates that a recurring payment or different subscription has be...
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